Amsterdam GTT Datacenter Outage

Incident Report for OneWelcome Identity Platform StatusPage

Resolved

This incident has been resolved.
Posted Mar 23, 2026 - 12:37 CET

Investigating

The Amsterdam GTT datacenter is currently impacted by network issues, first observed at 11:20 CET. The Thales Incident Response Team is actively working to identify the root cause and restore normal operations. Further updates will be communicated as the situation develops.
Posted Mar 23, 2026 - 12:10 CET
This incident affected: EU Service Zone.
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Incident Categories

Operational
All systems are operational
Degraded Performance
The cloud infrastructure is experiencing degradation of service impacted but works intermittently.
Partial Outage
One of the cloud nodes is currently down; however, services remain operational as they are being hosted on alternative cloud nodes.
Major Outage
All cloud nodes are down, impacting services for all customers.
Maintenance
There is a planned upcoming maintenance.