All Systems Operational
About This Site
Welcome to the Thales OneWelcome Identity Platform Status Dashboard.
This platform keeps you informed with real-time updates on the availability, performance, and overall health of our cloud infrastructure services. It serves as a centralized hub for critical notifications, including upcoming maintenance schedules, service disruptions, and any ongoing incidents affecting a large-scale subset of customers. Additionally, it provides regular progress updates on issue resolution, ensuring transparency and keeping you aware of any potential impact on your services. By staying connected to this platform, you can proactively plan for maintenance events and stay informed about the operational status of our cloud environment.
You can subscribe to receive real-time notifications directly to your email, ensuring you stay informed about the latest service statuses and important updates.
This page also provides a comprehensive history of infrastructure service availability, allowing you to review past performance and track incident resolutions over time. Simply click the "Subscribe to Updates" button to receive email alerts from the Status Dashboard. Stay connected and up to date with the Thales OneWelcome Identity Platform Status Dashboard.
Scheduled Maintenance
OneWelcome planned maintenance for November 26th from 23.00 to 03.00 CEST Nov 26, 2025 23:00 - Nov 27, 2025 03:00 CET
We always strive to do updates transparently without any impact or with very minimal impact for our users.
As part of this maintenance, the back-end will be updated with the latest version and security features.
Maintenance Window: November 26th from 23.00 to 03.00 CEST (November 27th).
If you have any questions, you can contact us at supportportal.thalesgroup.com/csm.
Thank you for your continued trust.
Kind regards,
Thales Service Desk
Posted on Nov 13, 2025 - 14:25 CET