OneWelcome planned disruptive maintenance for August 27th from 21.00 to 01.00 UTC

Scheduled Maintenance Report for OneWelcome Identity Platform StatusPage

Completed

The scheduled maintenance has been completed.
Posted Aug 28, 2026 - 01:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 27, 2026 - 21:00 UTC

Scheduled

Dear customer,

To ensure OneWelcome's infrastructure is robust, stable, and secure, we need to conduct necessary updates in the Identity Cloud Platform.

During maintenance, we expect no major downtime, but during the maintenance window,there could be short service interruptions.

We always strive to do updates transparently without any impact or with very minimal impact for our users.

As part of this maintenance, the backend will be updated with the latest version and security features.

The updates will be conducted on August 27th from 21.00 to 01.00 UTC. If you have any questions, you can contact us at supportportal.thalesgroup.com/csm.
Posted Aug 18, 2026 - 10:52 UTC
This scheduled maintenance affected: EU Service Zone.