Investigating issues with ACCESS component

Resolved

This incident has been resolved.
Posted Aug 24, 2026 - 11:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 24, 2026 - 11:51 UTC

Investigating

The Thales Incident Response Team is actively investigating reports of a service disruption with ACCESS services.

We apologize for any inconvenience and will update this incident with additional information as it becomes available.
Posted Aug 24, 2026 - 10:58 UTC
This incident affected: EU Service Zone.