Scheduled Maintenance
Scheduled Maintenance
Report for OneWelcome Identity Platform StatusPage
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
To maintain the robustness, stability, and security of the OneWelcome infrastructure, we will be performing scheduled updates to the Thales OneWelcome Identity Cloud Platform. Our services are designed for high availability and are deployed across multiple instances. This update is part of our ongoing efforts to improve service quality and will be executed without any expected impact to your users.
Maintenance Window: May 22, 2025, from 23:00 to 03:00 CEST (May 23, 2025)
Is there any customer action required and potential downtime?
No action is required from your side at this time.
We do not expect any downtime during this maintenance window.
As part of this update, the following admin endpoints will be transitioned from the onewelcome.io domain to onewelcome.com:
console.onewelcome.io → console.onewelcome.com
login.onewelcome.io → login.onewelcome.com
onewelcome.onewelcome.io → ciam.onewelcome.com
Redirects will be in place for a grace period to ensure a smooth transition from the old endpoints to the new ones.
If you have any questions or concerns, please don’t hesitate to reach out via our support portal: supportportal.thalesgroup.com/csm
Thank you for your continued trust.
Kind regards,
Thales Service Desk
Maintenance Window: May 22, 2025, from 23:00 to 03:00 CEST (May 23, 2025)
Is there any customer action required and potential downtime?
No action is required from your side at this time.
We do not expect any downtime during this maintenance window.
As part of this update, the following admin endpoints will be transitioned from the onewelcome.io domain to onewelcome.com:
console.onewelcome.io → console.onewelcome.com
login.onewelcome.io → login.onewelcome.com
onewelcome.onewelcome.io → ciam.onewelcome.com
Redirects will be in place for a grace period to ensure a smooth transition from the old endpoints to the new ones.
If you have any questions or concerns, please don’t hesitate to reach out via our support portal: supportportal.thalesgroup.com/csm
Thank you for your continued trust.
Kind regards,
Thales Service Desk
This scheduled maintenance affected: EU Service Zone and US Service Zone.