SMS Service Provider end service Full outage
Incident
Report for OneWelcome Identity Platform StatusPage
Postmortem
The Incident Report is available in our Knowledge Base here: [KB0030861]
Resolved
This incident has been resolved.
Monitoring
The issue affecting our SMS service has been addressed. Our team is actively monitoring the system to ensure full stability.
Update
Issue with the SMS Services has been resolved now. We are monitoring it.
Identified
The issue has been identified and a fix is being implemented.
Update
We are continuing to work with our SMS vendor to restore service.
We will provide further updates as they become available.
We will provide further updates as they become available.
Update
We are continuing to work with our SMS vendor to restore service.
We will provide further updates as they become available.
We will provide further updates as they become available.
Update
We are working with our SMS vendor to restore service.
We will provide further updates as they become available.
We will provide further updates as they become available.
Update
The Thales incident Response Team is currently working towards service restoration.
We will provide further updates as they become available.
We will provide further updates as they become available.
Update
The Thales incident Response Team is currently working towards service restoration.
We will provide further updates as they become available.
We will provide further updates as they become available.
Investigating
We’re experiencing a service outage with our SMS Service Provider end. Our team is currently working to restore the service.
We apologize for any inconvenience. Please expect the next update in 60 minutes.
We apologize for any inconvenience. Please expect the next update in 60 minutes.
This incident affected: EU Service Zone.